How to view and edit a letter


There are a number of emails that you can use for user communications that have been set up for you in the system. You can view and edit these in the Email Reminders page by selecting Communications 4 Email4 Reminders. However, if you want to create user communication that is not covered by one of these existing emails, you can create a customised one by using the Letters feature. Existing letters can be viewed and edited from the List of Letters page.

Viewing and editing a letter:

  1. From the main menu select Communications 4 Emails 4 Letters 4 Manage Letter.
    The List of Letters page will display.

  2. Find the letter you want to edit in the list and click the Edit icon in that row.

  3. Use the From field to amend the email that the mail will be sent from. This is usually your system admin email address.

  4. You can change the title for the email in the Subject field.

  5. Amend the text for the correspondence in the Body area. Use the buttons on the Formatting toolbar to create the look you want.

  6. Click Update.
    The letter will then be updated.

See also:

Managing Communications

How to add a new letter

How to edit an email reminder