Managing Communications

The Communications main menu give you access to the various types of communication that can be used in the system. The communication types available are:

News - The News area is where you can add news stories to the system for users to read. News items are split into section. Creating sections makes it easier to manage news stories and easier for users to find the stories they are interested in. News items can also be assigned to a group, department or country if they are only applicable to a certain section of users.

When news items are added they are current and will display on the user's home page when they log in to the system. You can also maintain an archive of news stories if you want to keep them all in the system. When you create a news story an expiry date is set. If you want to keep all news items then you can choose to archive stories when they reach their expiry date, rather than delete them.
Chat rooms - You can set up chat rooms that users can then use to communicate with each other, like they would on a normal internet chat room.
Email - The email option off the Communications menu gives you access to the Reminders, Letters, Distribution Lists and Scheduled Posts options. You can use these options to set up the content of emails that will, for example, send registration details to log in to the system, remind users if an item in their Learning Path is overdue, let them know a course is approved and schedule the sending of an email to a list of employees.